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STAGE IT Helpdesk Specialist

Assist users in troubleshooting and resolving IT issues to enhance operational efficiency.
Montecchio Maggiore, Vicenza, Italy
Internship
€510 - 720 EUR / month
1 week ago
Xylem

Xylem

Xylem is a leader in developing innovative water solutions through smart technology.

✨ About The Role

- The position involves providing user support via phone, email, and ticketing systems. - The candidate will identify and troubleshoot software and hardware issues. - Responsibilities include managing standard business software and configuring new IT profiles and tools. - The internship is expected to last a minimum of six months, providing hands-on experience in an IT environment. - The role is based at the Montecchio Maggiore plant, which has over 850 employees.

⚡ Requirements

- The ideal candidate is a student or recent graduate with a background in IT or computer science. - A good understanding of both hardware and software troubleshooting is essential for success in this role. - The candidate should possess a decent level of English proficiency, both written and spoken. - Teamwork and collaboration skills are important, as the role involves assisting users and working with colleagues. - Familiarity with Microsoft 365 and Office applications, particularly Excel, Word, and Access, is required. - Basic networking knowledge and experience with Windows, Android, and iOS systems are necessary. - Attention to detail and strong analytical skills will help in problem-solving tasks.
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STAGE IT Helpdesk Specialist
Montecchio Maggiore, Vicenza, Italy
€510 - 720 EUR / month
Software
About Xylem
Xylem is a leader in developing innovative water solutions through smart technology.