✨ About The Role
- The position involves providing user support via phone, email, and ticketing systems.
- The candidate will identify and troubleshoot software and hardware issues.
- Responsibilities include managing standard business software and configuring new IT profiles and tools.
- The internship is expected to last a minimum of six months, providing hands-on experience in an IT environment.
- The role is based at the Montecchio Maggiore plant, which has over 850 employees.
⚡ Requirements
- The ideal candidate is a student or recent graduate with a background in IT or computer science.
- A good understanding of both hardware and software troubleshooting is essential for success in this role.
- The candidate should possess a decent level of English proficiency, both written and spoken.
- Teamwork and collaboration skills are important, as the role involves assisting users and working with colleagues.
- Familiarity with Microsoft 365 and Office applications, particularly Excel, Word, and Access, is required.
- Basic networking knowledge and experience with Windows, Android, and iOS systems are necessary.
- Attention to detail and strong analytical skills will help in problem-solving tasks.