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Operations Support Associate
Assist in developing training materials for customer processes and order entry.
Cincinnati, Ohio, United States
Entry Level
$45,000 - 72,000 USD / year
2 weeks ago
Xylem
Xylem is a leader in developing innovative water solutions through smart technology.
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✨ About The Role
- The Operations Support Associate will be responsible for handling non-routine customer issues and resolutions.
- This role involves documenting tasks into process flows and developing training materials for customer processes and order entry.
- The associate will collaborate with both internal and external customers to ensure smooth operations.
- Responsibilities include exception reporting for customer orders and resolving issues from third-party processors of customer orders.
- The position may also involve maintaining appropriate inventory levels and generating purchase orders.
âš¡ Requirements
- The ideal candidate will have a high school diploma or equivalent, along with at least two years of applicable work experience or a bachelor's degree with relevant capabilities.
- Strong communication skills are essential for effective intra-departmental collaboration and alignment.
- The candidate should be able to execute tasks with a medium level of autonomy, requiring limited guidance for complex tasks.
- A solid understanding of general business concepts and strong organizational skills will contribute to success in this role.
- Proficiency in standard Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint, is required.
Operations Support Associate
Cincinnati, Ohio, United States
$45,000 - 72,000 USD / year
Operations
About Xylem
Xylem is a leader in developing innovative water solutions through smart technology.