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Director Of User Research - Remote Eligible
Lead the user research team to enhance product innovation through actionable insights.
Remote
Expert
1 week ago
Workiva
Workiva's cloud-based software transforms work with assured, integrated reporting solutions for finance, ESG, audit & risk
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✨ About The Role
- The Director of User Research will define the user research vision and roadmap, prioritizing initiatives that align with the company's strategy.
- The role involves conducting various research studies, including usability testing, interviews, surveys, and analytics analysis.
- The candidate will lead, mentor, and grow a team of user researchers, supporting their career development and conducting performance reviews.
- Collaboration across departments such as Engineering, Product, and Marketing is crucial to achieve unified solutions across the customer journey.
- The position requires championing high-quality user experiences and integrating research into daily activities to foster a customer-centric culture.
âš¡ Requirements
- The ideal candidate will have over 10 years of experience in user research, demonstrating a strong ability to deliver high-quality research results.
- A proven track record in building and coaching teams to achieve high-impact results is essential for this role.
- The candidate should possess a deep understanding of both qualitative and quantitative research methods, knowing when and how to apply them effectively.
- Excellent storytelling skills are necessary to influence stakeholders and tie insights to business impact.
- A humble attitude and a willingness to learn continuously will contribute to the candidate's success in this position.
About Workiva
Workiva's cloud-based software transforms work with assured, integrated reporting solutions for finance, ESG, audit & risk