✨ About The Role
- The Site Operations Lead is responsible for the day-to-day operations of on-demand public transport services in the Frankfurt region.
- This role involves achieving revenue and quality targets while leading the local field team to establish stable and scalable processes.
- The candidate will collaborate with central operations teams to ensure high-quality service delivery.
- The position includes deriving and implementing improvements based on feedback from passengers, drivers, and partners.
- The role also involves contributing to the expansion of Via’s services, including establishing depots and charging infrastructure.
⚡ Requirements
- The ideal candidate has 1-4 years of relevant work experience, demonstrating adaptability across various industries.
- A strong ability to balance the needs of different stakeholders and maintain a positive leadership presence is essential.
- The candidate should possess a solution-oriented mindset, capable of quickly grasping complex issues.
- A data-driven approach to continuous improvement is crucial, along with a passion for technical topics.
- Proficiency in German at a C1 level and fluency in English are required, along with a valid driver's license in Germany.