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Operations Manager

Oversee daily operations and implement innovative solutions to enhance service efficiency.
Dallas
Mid-Level
$70,000 - 90,000 USD / year
2 months ago
Via

Via

A mobility solutions provider offering on-demand shared rides and transit software for cities, transit agencies, and private organizations.

✨ About The Role

- The Operations Manager will take ownership of all operations within their region, ensuring accountability and operational excellence. - This role involves managing a local team to achieve ambitious goals and provide an exceptional customer experience. - The position requires overseeing operations in person 3-5 days a week, with flexibility for early mornings or evenings as needed. - The candidate will engage in end-to-end problem solving, identifying operational gaps and implementing solutions. - Analyzing data to create business insights and inform new practices to improve KPIs and financial results is a key responsibility.

âš¡ Requirements

- A successful candidate will be a self-starter who is comfortable taking on a high level of responsibility and navigating ambiguous environments. - Previous management experience is essential, demonstrating a track record of end-to-end ownership of a book of business. - The ideal individual will be a driven executor with a history of hitting KPIs and revenue goals. - Strong project management skills and experience in creating and refining operational processes are crucial. - The candidate should be an outgoing and sociable leader, skilled at professional communication with diverse partners and customers.
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Operations Manager
Dallas
$70,000 - 90,000 USD / year
Operations
About Via
A mobility solutions provider offering on-demand shared rides and transit software for cities, transit agencies, and private organizations.