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Field Operations Manager
Manage daily field operations to ensure optimal service delivery and customer satisfaction.
San Diego, California, United States
Mid-Level
$70,000 - 80,000 USD / year
3 weeks ago
Via
A mobility solutions provider offering on-demand shared rides and transit software for cities, transit agencies, and private organizations.
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✨ About The Role
- The Field Operations Manager will oversee daily operations and ensure operational excellence and a high-quality customer experience.
- This role requires managing driver supply to meet demand expectations effectively.
- The manager will respond to real-time operational issues and implement creative solutions as they arise.
- Collaboration with a broad interdisciplinary team is crucial to scale operational processes and drive growth.
- Analyzing metrics and KPIs to identify inefficiencies and optimize operations is a key responsibility.
âš¡ Requirements
- A successful candidate will be socially perceptive and environmentally conscious, promoting transportation equity and reducing carbon emissions.
- The ideal individual will be a self-starter, comfortable with a high level of responsibility and ownership of their work.
- A driven executor with a proven track record of meeting KPIs and revenue goals will thrive in this role.
- Experience in project management and refining operational processes is essential for success.
- Strong communication skills are necessary to engage with partners, customers, and driver partners from diverse backgrounds.
Field Operations Manager
San Diego, California, United States
$70,000 - 80,000 USD / year
Operations
About Via
A mobility solutions provider offering on-demand shared rides and transit software for cities, transit agencies, and private organizations.