View All Jobs 5591
Field Operations Manager
Manage daily field operations to ensure efficient service delivery and customer satisfaction.
Porterville, California, United States
Mid-Level
$66,560 - 75,000 USD / year
4 weeks ago
Via
Via transforms transportation systems into highly efficient digital networks.
74 Similar Jobs at Via
✨ About The Role
- The Field Operations Manager will oversee daily operations in person, ensuring operational excellence and a high-quality customer experience.
- The role requires managing driver supply to meet demand expectations, which may involve early mornings or evenings.
- The candidate will be the real-time point of contact for operational issues, implementing creative solutions as problems arise.
- Collaboration with a broad interdisciplinary team is essential to scale operational processes and drive growth.
- Analyzing and interpreting metrics and KPIs will be necessary to identify inefficiencies and optimize operations.
âš¡ Requirements
- A successful candidate will be socially perceptive and environmentally conscious, with a strong alignment to promoting transportation equity and reducing carbon emissions.
- The ideal individual will have a proven track record of end-to-end ownership of a book of business, consistently hitting KPIs and revenue goals.
- A team-focused mindset is essential, with a strong sense of ownership and pride in the success of the team.
- Experience in project management and refining operational processes is crucial, with multi-site management experience being a plus.
- Strong communication skills are necessary, as the role involves interacting with partners, customers, and driver partners from diverse backgrounds.
Field Operations Manager
Porterville, California, United States
$66,560 - 75,000 USD / year
Operations
About Via
Via transforms transportation systems into highly efficient digital networks.