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Field Operations Manager
Manage daily field operations to ensure optimal service delivery and customer satisfaction.
Chandler, Arizona, United States
Mid-Level
$55,000 - 65,000 USD / year
1 month ago
Via
Via transforms transportation systems into highly efficient digital networks.
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✨ About The Role
- The Field Operations Manager will be responsible for managing daily operations using Via's innovative technology platform.
- This role requires ensuring operational excellence and delivering an exceptional customer experience.
- The manager will oversee in-person operations and may need to work early mornings or evenings based on business needs.
- They will manage driver supply to ensure the appropriate number of vehicles are in service to meet demand expectations.
- The role involves analyzing metrics and KPIs to identify inefficiencies and optimize operations.
âš¡ Requirements
- A successful candidate will be socially perceptive and environmentally conscious, with a strong alignment to promoting transportation equity and reducing carbon emissions.
- The ideal individual will be a self-starter, comfortable with taking on a high level of responsibility and ownership of their work.
- They should have a proven track record of end-to-end ownership of a book of business, consistently hitting KPIs and revenue goals.
- Strong project management skills and experience in creating and refining operational processes are essential for this role.
- The candidate should be an outgoing and sociable leader, skilled at professional communication with diverse partners and customers.
Field Operations Manager
Chandler, Arizona, United States
$55,000 - 65,000 USD / year
Operations
About Via
Via transforms transportation systems into highly efficient digital networks.