Quality Assurance Specialist (Incentive Support, Non-Technical)

✨ About The Role

- The Quality Assurance Specialist will oversee quality assurance for departments processing incentive-related documents or applications. - This role involves utilizing Salesforce to monitor approved documents and ensure timely processing of incentive applications. - The Specialist will support the review of documentation approved by various departments to eliminate impaired projects before their service date. - Responsibilities include establishing control points related to standards and operating procedures for quality assurance. - The role requires tracking and reporting all activities related to incentive application processing in Salesforce.

⚡ Requirements

- The ideal candidate should have experience with internet software and Windows operating systems, particularly with proficiency in Word and Excel for presentations and reports. - Strong communication skills are essential for effective interaction with supervisors and cross-functional teams. - A successful candidate will be able to adapt to a fast-paced and evolving work environment, demonstrating flexibility and resilience. - Excellent interpersonal and relationship-building skills are crucial for collaborating with various departments. - Experience in implementing process improvements will be beneficial for this role.