✨ About The Role
- The Customer Support Specialist will provide daily phone support to Sunnova's partners and customers.
- Responsibilities include both inbound and outbound phone production, with tasks assigned by a supervisor.
- The position requires data entry into Salesforce, emphasizing attention to detail and accuracy.
- Daily and monthly goals may vary, requiring flexibility and a proactive approach to meet targets.
- The role is on-site in Houston, Texas, and involves direct reporting to a floor supervisor.
âš¡ Requirements
- The ideal candidate will have strong communication skills to effectively assist customers and partners over the phone.
- A background in customer service or support roles is preferred, showcasing the ability to handle inquiries and resolve issues.
- Familiarity with Salesforce or similar CRM systems will be beneficial for data entry tasks.
- The candidate should be adaptable and able to manage changing daily goals and responsibilities based on company needs.
- A passion for clean energy and sustainability will align well with the company's mission and values.