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Customer Support Specialist

Provide exceptional phone support to enhance customer satisfaction and loyalty.
Houston
Entry Level
$16.50 USD per hour
6 days ago
Sunnova

Sunnova

Sunnova is a top commercial and residential solar company, offering a suite of energy services to make clean energy more accessible

Job is no longer active
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✨ About The Role

- The Customer Support Specialist will provide daily phone support to Sunnova's partners and customers. - Responsibilities include both inbound and outbound phone production, with tasks assigned by a supervisor. - The position requires data entry into Salesforce, emphasizing attention to detail and accuracy. - Daily and monthly goals may vary, requiring flexibility and a proactive approach to meet targets. - The role is on-site in Houston, Texas, and involves direct reporting to a floor supervisor.

âš¡ Requirements

- The ideal candidate will have strong communication skills to effectively assist customers and partners over the phone. - A background in customer service or support roles is preferred, showcasing the ability to handle inquiries and resolve issues. - Familiarity with Salesforce or similar CRM systems will be beneficial for data entry tasks. - The candidate should be adaptable and able to manage changing daily goals and responsibilities based on company needs. - A passion for clean energy and sustainability will align well with the company's mission and values.
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Customer Support Specialist
Houston
$16.50 USD per hour
Sales
Job is no longer active
About Sunnova
Sunnova is a top commercial and residential solar company, offering a suite of energy services to make clean energy more accessible