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IT Operations Manager
Mentor a globally distributed IT team to ensure 24/7 operational support.
Gurgaon, Haryana, India
Senior
1 month ago
Stem
Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale.
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✨ About The Role
- The Manager - IT will be responsible for managing the day-to-day operations of the organization's service desk.
- This role involves planning, prioritizing, and scheduling service desk activities to ensure continuity of service.
- The manager will mentor and manage a globally distributed IT team to provide 24x7x365 IT operations support.
- Responsibilities include resolving issues related to corporate IT infrastructure, both internally hosted and cloud-based services.
- The role requires maintaining technical facilities and ensuring all technologies adhere to the company's IT policies and standards.
⚡ Requirements
- The ideal candidate will have a bachelor's degree in a technical field and over 8 years of IT operations support experience.
- Strong leadership and team management skills are essential, with the ability to motivate and develop a globally distributed IT team.
- A solid understanding of IT systems, infrastructure, and emerging technologies is crucial for success in this role.
- Excellent problem-solving, organizational, and communication skills are necessary to effectively manage user issues and service desk operations.
- Experience in managing IT budgets and cost control will be beneficial for overseeing operational plans.
About Stem
Stem’s leading AI-driven enterprise software platform, Athena®, enables organizations to deploy and unlock value from clean energy assets at scale.