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Operations Oversight Specialist, Collateral Management, Associate 2, Hybrid (m/w/d)
Facilitate effective communication between Client Operations and other business units to enhance service delivery.
Frankfurt, Hesse, Germany
Junior
1 week ago
State Street
State Street provides investment servicing, investment management, investment research and trading services to institutional investors worldwide.
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✨ About The Role
- The Collateral Client Service Specialist will be responsible for resolving client issues and queries in a timely manner.
- The role involves facilitating communication between Client Operations and other business units to ensure an effective operating environment.
- The specialist will proactively identify client needs and potential internal issues that may impact client satisfaction.
- Daily service delivery must meet or exceed established Service Level Agreements and Key Performance Indicators.
- The position includes performing client training on State Street processes and applications.
âš¡ Requirements
- The ideal candidate will have a strong sense of quality and commitment to effectively interact with both internal and external clients.
- Strong communication skills and a service-oriented mindset are essential for success in this role.
- The candidate should be able to work under pressure, meeting deadlines and adapting to changes as necessary.
- A background in business or financial topics, along with initial experience in the financial industry, is preferred.
- Proficiency in both English and German is required to effectively communicate with clients and stakeholders.
Operations Oversight Specialist, Collateral Management, Associate 2, Hybrid (m/w/d)
Frankfurt, Hesse, Germany
Operations
About State Street
State Street provides investment servicing, investment management, investment research and trading services to institutional investors worldwide.