✨ About The Role
- The role involves implementing the Incident/Issue Management Framework across Global Delivery and Investment Services.
- Responsibilities include operational risk incident review, root cause analysis, and monitoring remedial action plans.
- The candidate will manage queries and provide business support on incident management and reporting.
- The position requires coordination with interconnected risk initiatives and conducting quality assurance activities.
- The role emphasizes building positive relationships with key functional teams and leaders within the organization.
âš¡ Requirements
- The ideal candidate should have a graduate degree in Business, Accounting, Risk Management, or equivalent experience.
- A minimum of 4-5 years of experience in Risk Management and Governance or Operations is required.
- Strong communication skills, both verbal and written, are essential for effective stakeholder management.
- The candidate should be a critical thinker with the ability to solve complex problems and ensure deliverable plans.
- Familiarity with business operations in the financial industry is a plus.