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Global Billing Operations - Manager
Lead the transformation of billing processes through re-engineering and automation initiatives.
Bangalore
Expert
1 week ago
State Street
State Street provides investment servicing, investment management, investment research and trading services to institutional investors worldwide.
Job is no longer active
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✨ About The Role
- The role involves managing a help desk team responsible for customer billing assistance and issue resolution.
- The Help Desk Lead will oversee the billing process, ensuring customer needs and compliance requirements are met.
- The position requires driving efficiencies and maintaining a robust control environment within the billing function.
- The candidate will be involved in ongoing process improvements and will serve as a subject matter expert on billing-related matters.
- The role includes coaching team members and gathering feedback for performance appraisals.
âš¡ Requirements
- The ideal candidate will have a minimum of 10 to 12 years of experience in billing support within a large financial services institution.
- A bachelor's or master's degree in Finance is required, with CPA qualification preferred.
- The candidate should possess strong leadership skills, demonstrating the ability to improve and build out billing functions across multiple geographies.
- Experience in process re-engineering, standardization, and automation efforts is essential for success in this role.
- The individual should have a solid understanding of various billing methods and services, particularly in custody and asset management.
Global Billing Operations - Manager
Bangalore
Operations
Job is no longer active
About State Street
State Street provides investment servicing, investment management, investment research and trading services to institutional investors worldwide.