✨ About The Role
- The role involves supporting the Client Service Operations Team Supervisor and providing direct client service support.
- The candidate will be responsible for reviewing tasks and reports, ensuring timely and error-free processing.
- The position requires tracking and conducting research to resolve issues and maintaining accurate records of client interactions.
- The candidate will produce various reports for client purposes, including KPI and activity sheets.
- Participation in transitions and implementation of new tools and special projects is expected.
âš¡ Requirements
- The ideal candidate should have strong customer service skills and the ability to communicate effectively with both internal and external clients.
- A background in operations or client service support, particularly in asset servicing, would be beneficial for this role.
- The candidate should possess excellent organizational and problem-solving skills to handle complex inquiries and operational tasks.
- Experience in preparing reports and conducting reconciliations is important for success in this position.
- The ability to work collaboratively with team members and maintain good working relationships across departments is essential.