✨ About The Role
- The Customer Service Coordinator will handle incoming customer calls and emails, addressing inquiries professionally.
- This role involves collaborating with internal departments to troubleshoot and resolve customer issues.
- The coordinator will maintain organized records of customer interactions to ensure the team stays updated.
- The position requires tracking the status of customer issues for timely follow-ups and resolutions.
- The role includes sharing daily operational updates with the team to highlight trends and areas for improvement.
âš¡ Requirements
- The ideal candidate is a people person with excellent verbal and written communication skills.
- Strong problem-solving skills and a keen eye for detail are essential for success in this role.
- The candidate should be able to juggle multiple tasks effortlessly, demonstrating strong multitasking abilities.
- Familiarity with using computer systems to log and track customer interactions is important.
- A passion for helping others and a desire to make a real difference in the community is highly valued.