✨ About The Role
- The Salesforce Administrator will be responsible for managing key customer relationships and ensuring successful software configuration.
- The role involves collaborating closely with clients to understand their specific business requirements and objectives.
- The candidate will lead demonstrations and training sessions to educate clients on software functionality and best practices.
- Timely and successful delivery of software solutions according to client needs is a key responsibility.
- The position requires monitoring and tracking client accounts to identify potential issues or opportunities for improvement.
âš¡ Requirements
- The ideal candidate will have a strong background in customer relationship management and Salesforce configuration.
- Experience in managing client accounts and understanding their business objectives is essential for success in this role.
- The candidate should possess excellent communication skills to effectively liaise between clients and internal teams.
- A proactive approach to identifying upselling or cross-selling opportunities will be beneficial.
- Staying updated on industry trends and best practices is crucial for providing strategic guidance to clients.