✨ About The Role
- The Sales Lead will be responsible for helping the store achieve sales goals and ensuring compliance with customer care standards.
- The role requires presence during peak customer traffic periods, such as weekends and sale days, to maximize sales opportunities.
- The candidate will assist management in training and developing sales staff, promoting a positive team environment.
- Participation in weekly meetings with sales staff is expected to maintain enthusiasm and review key performance indicators.
- The Sales Lead will also be involved in maintaining store housekeeping and ensuring adherence to safety and environmental policies.
âš¡ Requirements
- The ideal candidate will have experience in a retail or sales environment, demonstrating a strong ability to lead and motivate a team.
- A background in customer service is essential, as the role requires ensuring customer care compliance and satisfaction.
- The candidate should possess excellent communication skills to effectively convey policies and procedures to team members.
- Experience in training and developing staff is important, as the role involves assisting with the ongoing training of new and certified sales staff.
- A proactive approach to maintaining store standards and safety compliance is necessary for success in this position.