✨ About The Role
- The IT Service Desk Technician will be responsible for responding to technical inquiries within the organization.
- Duties include troubleshooting system failures, debugging, and providing suitable solutions to restore functionality.
- The role involves staging, deployment, and reclamation of various technological equipment such as workstations and routers.
- The technician will maintain and repair technological equipment and provide end-user orientation for new software.
- The position requires organizing and scheduling routine maintenance and upgrades while assisting with IT special projects.
âš¡ Requirements
- The ideal candidate will have a degree in Computer Science, engineering, or a relevant field.
- A successful IT Service Desk Technician will possess 3-5 years of proven experience in a similar role.
- Strong diagnostic and problem-solving skills are essential for troubleshooting technical issues effectively.
- Excellent interpersonal, verbal, and written communication skills are necessary to assist users with technical inquiries.
- The candidate should have a thorough knowledge of computer systems, IT components, and internet security principles.