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Service Sales Manager
Lead the implementation of innovative automation upgrades for existing pharmaceutical clients.
Vadodara, Gujarat, India
Expert
10 months ago
GEA
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors.
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✨ About The Role
- The role involves leading the after-sales and service business for Pharma India, focusing on service sales, field service, and installation and commissioning.
- The candidate will be responsible for service sales and order intake, including reviewing hot prospects and conducting sales visits to customers.
- Monitoring and reviewing field service activities and ensuring timely project site completion are key responsibilities.
- The position requires handling a team of 20 full-time equivalents, including direct and indirect reports.
- The candidate will deal with GEA global counterparts for spare parts and service support for machines supplied from Europe.
- Promoting spare parts business and upgrade projects, including automation and process upgrades for existing customers, is part of the role.
- The implementation of a CRM system is also a responsibility of this position.
âš¡ Requirements
- The ideal candidate will have an engineering background combined with a strong business and customer-centric mindset.
- A minimum of 10 years of relevant experience in a similar role is essential for success in this position.
- The candidate should have a proven track record of operational and cost focus in their previous work experiences.
- Experience in managing a team of more than 5-10 people is required, demonstrating strong leadership skills.
- A customer-centric approach is crucial, with the ability to engage effectively with clients and stakeholders.
About GEA
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors.