✨ About The Role
- The Field Service Engineer will perform service activities in Spain and Portugal, including machine installation, commissioning, and preventive maintenance.
- Responsibilities include troubleshooting, conducting service audits, and preparing customer site visits.
- The role involves operator training at customer sites and webinars, as well as support for production line adjustments and machine performance.
- The engineer will conduct technical assessments on spare parts, retrofits, and machine servicing.
- Collaboration with the sales team is essential for market awareness and customer engagement.
- The position is integrated within the Field Service Engineer team, emphasizing teamwork and communication.
âš¡ Requirements
- The ideal candidate will have an engineering degree or equivalent experience in Electronics, Electrical, and Automation.
- A mechanical background is beneficial, particularly in areas such as industrial burner setting or equipment fine-tuning.
- Candidates should possess strong customer service skills and the ability to empathize with clients.
- The role requires a high capability to understand and address customer needs and requests effectively.
- Successful candidates will be organized, analytical, and possess a hands-on mindset to creatively solve problems.
- A minimum of 3-5 years of experience in installation and commissioning within the food industry, preferably in the bakery sector, is essential.
- The ability to work autonomously and a strong sense of ownership are critical for this position.
- Good communication skills are necessary to interact professionally with both internal and external customers.
- Flexibility in travel and working schedule is required, as the role involves frequent travel from Monday to Friday.