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Field Service Engineer
Travel extensively to provide on-site technical support and maintenance for customer products.
Parma, Emilia-Romagna, Italy
Junior
2 weeks ago
GEA
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors.
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✨ About The Role
- The Field Service Engineer will be responsible for the maintenance, repair, and technical support of products at customer sites.
- The role requires performing preventive and corrective maintenance on equipment to ensure optimal performance.
- Efficient and timely diagnosis and resolution of technical issues are critical responsibilities of this position.
- Collaboration with the internal technical support team is necessary to address problems and enhance processes.
- Detailed reporting on interventions performed is expected to maintain accurate records of service activities.
- Adherence to safety regulations and company procedures during all service activities is mandatory.
- Maintaining a high level of professionalism and proactive communication with customers is essential for customer satisfaction.
- Regular communication with colleagues in Germany regarding technical matters is part of the job.
âš¡ Requirements
- The ideal candidate should have a technical diploma in mechatronics or a comparable field.
- Previous experience in a similar role is a plus, indicating a background in field service engineering.
- Strong knowledge of mechanical, electronic, and automation systems is essential for troubleshooting and maintenance tasks.
- The candidate must possess excellent problem-solving skills and the ability to work collaboratively within a team.
- Proficiency in reading and interpreting electrical schematics, technical drawings, and product manuals is necessary.
- A good command of the English language, both written and spoken, is required for effective communication.
- The candidate should be willing to travel frequently, approximately 200 days a year, for service assignments across Italy.
- A valid driver's license is mandatory for this role.
About GEA
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors.