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Customer Service I
Ensure accurate processing of customer orders while maintaining effective communication with sales teams.
Fresno, California, United States
Mid-Level
4 days ago
GEA
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors.
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✨ About The Role
- The Customer Service Specialist will be responsible for receiving and reviewing customer orders to ensure accuracy and compliance with protocols.
- The role involves entering order details into the system and verifying pricing and product codes.
- Communication with sales staff to confirm order details and provide status updates is a key responsibility.
- The specialist will collaborate with sales and customer service teams to resolve order-related issues.
- Maintaining organized records of customer orders and transactions is essential for this position.
âš¡ Requirements
- The ideal candidate should have a high school diploma or equivalent, with an associate or bachelor's degree in a related field being a plus.
- A proven experience of 5 years in order processing, customer service, or a related role is essential for success in this position.
- Strong organizational skills and attention to detail are critical for managing multiple tasks effectively.
- Excellent written and verbal communication abilities are necessary to interact professionally with clients and internal teams.
- A customer-centric mindset and problem-solving skills are important for addressing inquiries and resolving order-related issues.
About GEA
GEA is one of the world's largest systems suppliers for the food, beverage and pharmaceutical sectors.