✨ About The Role
- The role involves the collection and maintenance of customer accounts, including tracking account status and reporting on outstanding balances.
- Responsibilities include following up on overdue accounts through demand letters and outbound phone calls.
- The position requires ensuring compliance with credit and collections regulations and best practices.
- The candidate will analyze credit history and information related to credit applications and delinquent accounts.
- Reporting on outstanding account balances, credit applications, and collection activity is a key task.
- The role includes recommending terms and conditions for credit and debt repayment.
- Researching credit history and applying acceptable credit lines and payment terms for new customers is part of the job.
- The candidate will prepare follow-up letters and notifications for customer accounts and collection agencies.
- Confidentiality of financial records must be strictly maintained while performing miscellaneous job-related duties.
âš¡ Requirements
- The ideal candidate will have a degree in Accounting, Business Management, Finance, or related fields.
- A minimum of 5-7 years of experience in business-to-business collections or related areas is essential.
- Strong analytical skills are required to analyze credit history and compile reports on outstanding balances.
- Proficiency in Microsoft Excel is necessary for managing data and creating reports.
- The candidate should possess excellent communication skills, both verbal and written, to interact effectively with clients and team members.
- Attention to detail is crucial for ensuring compliance with credit and collections regulations.
- The ability to work independently with limited supervision is important for managing projects and processes.
- A proactive approach with strong time management and organizational skills will contribute to success in this role.
- The candidate must be able to work night shifts aligned with the EST timezone.