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Field Service Engineer
Provide on-site technical support and training for energy storage system customers.
Taipei, Taiwan
Mid-Level
1 month ago
Fluence
Fluence offers energy storage products that are optimized for common customer applications but can be configured for specific use cases and requirements.
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✨ About The Role
- The Field Service Engineer will be responsible for ensuring safe operations and maintenance activities at energy storage sites.
- The role involves providing onsite diagnostic, troubleshooting, and technical support to customers.
- Candidates will need to develop subject matter expertise on hardware and software systems to serve as the primary point of contact for customer needs.
- The position requires leading quality control activities and facilitating formal maintenance management through a CMMS tool.
- The role includes periodic on-call support for external customers, requiring flexibility and availability.
âš¡ Requirements
- A bachelor's degree in Electrical Engineering or an equivalent field is required, along with relevant experience.
- Candidates should have at least 5 years of industry experience in Utility/Generation, Wind, Solar, or Thermal energy.
- A strong customer service mindset is essential, with a willingness to tackle challenging projects.
- Excellent communication skills, both written and verbal, are necessary, with proficiency in Taiwanese and English.
- Experience in guiding safety efforts in an operational setting is highly valued.
About Fluence
Fluence offers energy storage products that are optimized for common customer applications but can be configured for specific use cases and requirements.