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Customer Service Representative - Remote Eligible

Build sustainable relationships of trust with customers through open and interactive discussions.
Remote
Entry Level
$30,000 - 40,000 USD / year
4 weeks ago
Everlight Solar

Everlight Solar

Everlight Solar™ is the Solar Company dedicated to providing you with the best solar panel installation cost, helping you save money and save the planet.

Job is no longer active
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✨ About The Role

- The Customer Service Representative will handle a high volume of incoming calls from customers. - Responsibilities include identifying and evaluating customers’ needs to ensure satisfaction. - Building sustainable relationships of trust through open and interactive discussions is a key aspect of the role. - The representative will provide accurate and comprehensive information using the appropriate methods and tools. - Managing complaints and providing proper solutions while following up to secure resolution is part of the job. - Keeping records of customer interactions and processing customer accounts is required. - The position involves working evening shifts and some weekends, with specific hours outlined in the job description.

⚡ Requirements

- The ideal candidate should have some proven customer support experience or experience as a client service representative. - Strong phone administration skills and active listening capabilities are essential for success in this role. - The candidate must be self-motivated and detail-oriented, with excellent problem-solving abilities. - Exceptional communication and presentation skills are necessary to effectively engage with customers. - The ability to work independently as well as collaboratively within various teams is important. - Candidates should be able to multi-task, prioritize, and manage their time effectively in a fast-paced environment. - A passion for delivering results on-time and exceeding customer expectations is crucial.
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Customer Service Representative - Remote Eligible
Remote
$30,000 - 40,000 USD / year
Sales
Job is no longer active
About Everlight Solar
Everlight Solar™ is the Solar Company dedicated to providing you with the best solar panel installation cost, helping you save money and save the planet.