✨ About The Role
- The Associate IT Support role involves managing live-streaming events and providing general IT support.
- The position requires the ability to provide step-by-step troubleshooting instructions both verbally and in writing.
- The work environment is fast-paced and dynamic, requiring a team-oriented individual who can also work independently.
- The role is full-time and in-office, emphasizing the importance of being physically present at the workplace.
- The company values teamwork, quality, innovation, and customer success, which are key aspects of the job.
⚡ Requirements
- The ideal candidate is a self-taught individual with a passion for technology and a desire to learn continuously.
- Strong written and verbal communication skills are essential for effectively troubleshooting and providing support.
- A detail-oriented mindset is crucial for diagnosing and resolving technical issues.
- The candidate should be able to work well under pressure and remain calm in high-stress situations.
- A basic technical understanding of various software and hardware is necessary for this role.