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Customer Care Operations | Supporto Clienti Post - installazione | Settore Fotovoltaico

Ensure seamless post-installation support for customers to enhance their solar energy experience.
Tirane, Albania
Entry Level
4 days ago
Enpal

Enpal

Rent or buy a solar solution

Job is no longer active
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✨ About The Role

- The role involves providing post-installation support to customers who have installed photovoltaic panels. - Responsibilities include managing customer inquiries and technical issues to ensure a smooth transition after installation. - The position requires constant communication with customers, updating them on the progress of their requests. - Collaboration with various departments during pre and post-installation phases is essential for service improvement. - The job is full-time, with a standard working schedule of 9:00 AM to 6:00 PM, with some rotation in hours.

âš¡ Requirements

- The ideal candidate will have previous experience in customer-facing roles, demonstrating strong communication skills. - A positive mindset and the ability to motivate others are essential for maintaining high standards of quality. - Attention to detail and precision in work are crucial for effectively resolving customer inquiries and issues. - The candidate should be comfortable working in a startup environment that is results-oriented. - Fluency in Italian, both written and spoken, is required to assist customers effectively.
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Customer Care Operations | Supporto Clienti Post - installazione | Settore Fotovoltaico
Tirane, Albania
Operations
Job is no longer active
About Enpal
Rent or buy a solar solution