✨ About The Role
- The role involves providing post-installation support to customers who have installed photovoltaic panels.
- Responsibilities include managing customer inquiries and technical issues to ensure a smooth transition after installation.
- The position requires constant communication with customers, updating them on the progress of their requests.
- Collaboration with various departments during pre and post-installation phases is essential for service improvement.
- The job is full-time, with a standard working schedule of 9:00 AM to 6:00 PM, with some rotation in hours.
âš¡ Requirements
- The ideal candidate will have previous experience in customer-facing roles, demonstrating strong communication skills.
- A positive mindset and the ability to motivate others are essential for maintaining high standards of quality.
- Attention to detail and precision in work are crucial for effectively resolving customer inquiries and issues.
- The candidate should be comfortable working in a startup environment that is results-oriented.
- Fluency in Italian, both written and spoken, is required to assist customers effectively.