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IT Helpdesk Technician (oakland, CA)
Manage IT inventory and ensure hardware readiness for incoming employees.
Oakland, California, United States
Entry Level
$24 - 32 USD / hour
1 month ago
Energy Solutions
For over 25 years we've designed and led programs that leverage the power of the market to deliver large scale carbon, energy and water use savings.
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✨ About The Role
- The IT Helpdesk Technician will be the first point of contact for issues regarding equipment, software, and other IT requests.
- Responsibilities include providing basic troubleshooting for local and remote employees and responding to service desk tickets.
- The role involves logging and tracking issues using the company ticketing system and maintaining history records.
- The technician will assist with internal office moves and buildouts, as well as support printer/scanner setup and troubleshoot related issues.
- Flexibility in work schedule is required, as some evenings and weekends may be needed for special projects.
âš¡ Requirements
- The ideal candidate will have a relevant undergraduate degree or at least 2 years of related experience in IT support services.
- A basic knowledge of Windows and Mac OS X is essential for success in this role.
- Candidates should possess basic networking knowledge and experience with Microsoft Office and SharePoint.
- The ability to work independently and thrive in a fast-paced environment is crucial.
- Strong interpersonal skills are necessary to interact successfully with internal clients.
IT Helpdesk Technician (oakland, CA)
Oakland, California, United States
$24 - 32 USD / hour
Software
About Energy Solutions
For over 25 years we've designed and led programs that leverage the power of the market to deliver large scale carbon, energy and water use savings.