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IT Helpdesk Technician (oakland, CA)

Manage IT inventory and ensure hardware is ready for incoming employees.
Oakland, California, United States
Entry Level
$24 - 32 USD / hour
1 week ago
Energy Solutions

Energy Solutions

For over 25 years we've designed and led programs that leverage the power of the market to deliver large scale carbon, energy and water use savings.

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✨ About The Role

- The IT Helpdesk Technician will be the first point of contact for issues regarding equipment, software, and other IT requests. - Responsibilities include responding to service desk tickets and providing solutions for reported customer problems. - The role involves maintaining IT inventory and ensuring hardware availability for incoming employees. - The technician will assist with internal office moves and buildouts, as well as support printer/scanner setup. - The position may require flexibility to work some evenings and weekends for special projects.

âš¡ Requirements

- The ideal candidate will have a relevant undergraduate degree or at least 2 years of related experience in IT support services. - A basic knowledge of Windows and Mac OS X is essential for troubleshooting and support tasks. - Candidates should possess basic networking knowledge to assist with various IT issues. - Experience with Microsoft Office and SharePoint is necessary for effective communication and documentation. - The successful individual will demonstrate the ability to work independently and thrive in a fast-paced environment. - Strong interpersonal skills are required to interact successfully with internal clients.
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IT Helpdesk Technician (oakland, CA)
Oakland, California, United States
$24 - 32 USD / hour
Software
About Energy Solutions
For over 25 years we've designed and led programs that leverage the power of the market to deliver large scale carbon, energy and water use savings.