✨ About The Role
- The Operations Director will be responsible for driving operational excellence and enhancing productivity within the Evaluation Services department.
- This role involves overseeing capacity planning and ensuring business continuity of EVS Services.
- The candidate will manage capacity according to actual workload and inflow to ensure timely delivery of services.
- The Operations Director will lead change management efforts to support the implementation of new processes and technologies.
- Building and maintaining a high-performing team through recruitment, training, and mentoring is a key responsibility.
- The role requires collaboration with cross-functional teams to ensure alignment of operations with organizational goals.
âš¡ Requirements
- The ideal candidate will have a bachelor's degree in Business Administration, Operations Management, or a related field, with a master's degree preferred.
- A minimum of 10 years of experience in operations management is essential, demonstrating a proven track record of driving operational excellence and productivity improvements.
- Strong leadership skills are necessary to manage, motivate, and develop a diverse team effectively.
- The candidate should possess excellent change management skills, with experience leading large-scale transformation initiatives.
- Strong analytical and problem-solving abilities are required, along with a data-driven approach to decision-making.
- Exceptional communication and interpersonal skills are crucial for influencing and collaborating effectively with stakeholders at all levels.