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Hr Service Centre Agent
Support employees in navigating HR services to enhance their administrative experience.
Remote
Junior
1 week ago
Ecotrek
Ecotrek is a sustainable data mining company that sells products to integrate sustainability data into day-to-day B2B operations
Job is no longer active
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✨ About The Role
- The HR Service Centre Agent will perform advanced administrative and operational duties in line with HR service center standards.
- Responsibilities include processing administrative tasks globally while meeting service-level agreements for quality and turnaround time.
- The role involves liaising with internal stakeholders via email, Slack, or phone to gather necessary information.
- The agent will document task progress in a ticketing system and log execution time accurately.
- The position requires contributing to the improvement of standard operating procedures and promoting a knowledge-sharing environment.
âš¡ Requirements
- The ideal candidate will have at least one year of experience in administration or operations, demonstrating the ability to handle multiple tasks under pressure.
- Strong verbal and written communication skills are essential for effective interaction with internal stakeholders and employees.
- Attention to detail and strong organizational skills are crucial for ensuring data accuracy in HR systems.
- The candidate should be autonomous, methodological, and solution-oriented, capable of resolving issues independently.
- Fluency in English is required, and proficiency in French is a plus, indicating a need for bilingual communication skills.
Hr Service Centre Agent
Remote
HR
Job is no longer active
About Ecotrek
Ecotrek is a sustainable data mining company that sells products to integrate sustainability data into day-to-day B2B operations