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Products & Services Coordinator I - Bilingual - Remote Eligible
Effectively manage customer calls to promote energy efficiency solutions and schedule Home Energy Checks.
Various Locations, Florida, United States
Entry Level
2 weeks ago
Duke Energy
Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.
Job is no longer active
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✨ About The Role
- The Products and Services Coordinator I will manage inbound and outbound calls related to energy efficiency offerings.
- Responsibilities include scheduling appointments for Home Energy Checks and conducting Phone Assisted Audits.
- The role involves participating in community events and trade shows to promote energy efficiency programs.
- The position requires achieving goal attainment and driving efficiency in scheduling and customer service.
- The coordinator will also provide storm recovery support as needed.
âš¡ Requirements
- The ideal candidate should have at least two years of related experience in customer service or a similar field.
- Bilingual proficiency in English and Spanish is essential for effective communication with a diverse customer base.
- Experience with customer information systems and sales is highly desirable.
- Strong communication skills are necessary to handle customer inquiries and provide energy efficiency solutions.
- A background in energy efficiency programs or products will be beneficial for this role.
Products & Services Coordinator I - Bilingual - Remote Eligible
Various Locations, Florida, United States
Product
Job is no longer active
About Duke Energy
Everything you need to know about energy savings and information regarding energy service for your home from Duke Energy.