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Onsite Customer Service Representative
Support the sales team by making outbound calls to develop new client relationships.
Everett, Washington, United States
Entry Level
1 month ago
Concentric
As the nation's largest forklift power provider, we provide repair services, planned maintenance, equipment, and advanced solutions for local facilities
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✨ About The Role
- The Onsite Customer Service Representative will handle incoming and outgoing calls to support customer accounts and sales.
- This role requires processing quotes and sales for existing customers while providing excellent customer service.
- The representative will make a minimum of 40 outbound calls per day to develop new clients and close sales.
- Data entry regarding client records within CRM programs is a key responsibility of this position.
- The job may require occasional work during evenings or weekends for trade shows or special events.
âš¡ Requirements
- The ideal candidate will have a high school diploma or GED, with a preference for an associate degree or equivalent experience.
- Strong computer skills, particularly in Excel and Word, are essential for managing data and customer records.
- Excellent communication skills are necessary to effectively address customer inquiries and promote products.
- The candidate should be able to work independently and manage their own workload with limited supervision.
- A collaborative mindset is important for working with diverse teams and contributing to overall customer satisfaction.
About Concentric
As the nation's largest forklift power provider, we provide repair services, planned maintenance, equipment, and advanced solutions for local facilities