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Director Of Operations

Lead the training and development of service technicians to enhance operational efficiency and customer satisfaction.
Houston
Senior
1 week ago
Concentric

Concentric

As the nation's largest forklift power provider, we provide repair services, planned maintenance, equipment, and advanced solutions for local facilities

✨ About The Role

- The Director of Operations will be responsible for ensuring high-quality service delivery to customers. - This role involves teaching and coaching technicians on efficiency and customer service. - The position requires frequent travel to job sites and branches to assist with projects. - The Director will manage technician performance evaluations and provide constructive feedback. - The role includes monitoring compliance with company expectations and safety standards.

âš¡ Requirements

- The ideal candidate will have strong leadership skills and experience in managing service technician teams. - A background in operations management within the industrial power services sector is preferred. - Excellent communication and interpersonal skills are essential for building relationships with customers and team members. - The candidate should be adaptable and able to thrive in a fast-paced, changing environment. - Attention to detail and a focus on quality workmanship and customer satisfaction are crucial for success in this role.
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Director Of Operations
Houston
Operations
About Concentric
As the nation's largest forklift power provider, we provide repair services, planned maintenance, equipment, and advanced solutions for local facilities