✨ About The Role
- The Operations Supervisor will be responsible for ensuring efficient and compliant waste collection, disposal, and recycling operations.
- This role involves allocating resources, including personnel and equipment, to meet customer needs effectively.
- The supervisor will review and resolve customer complaints, ensuring high levels of customer satisfaction.
- Compliance with local, state, and federal regulations, including safety and environmental standards, is a key responsibility.
- The position requires developing and implementing operational procedures to enhance efficiency and service quality.
- Regular monitoring and analysis of operational performance metrics will be necessary to identify improvement areas.
- The supervisor will manage and train staff, providing guidance to ensure high performance and safety standards.
- Coordination with other departments will be essential to optimize route planning and resource allocation.
âš¡ Requirements
- The ideal candidate will have a high school diploma, with a preference for a bachelor's degree in business administration, logistics, or a related field.
- Proven experience as an operations supervisor, particularly in the waste management or transportation industry, is essential.
- Strong leadership and team management skills are necessary to effectively supervise and coordinate operational activities.
- The candidate should possess excellent problem-solving skills and attention to detail to identify areas for improvement in operations.
- Proficiency in operational management software and relevant computer applications is required for effective performance in this role.
- The ability to communicate effectively and build interpersonal relationships is crucial for handling customer inquiries and complaints.
- Physical capability to lift heavy objects and perform necessary physical tasks is expected.
- Bilingual skills in Spanish or Creole are preferred, enhancing communication with diverse teams and customers.