✨ About The Role
- The Operations Supervisor will be responsible for ensuring efficient and compliant waste collection, disposal, and recycling operations.
- This role involves allocating resources, including personnel and equipment, to meet customer needs effectively.
- The supervisor will review and resolve customer complaints, ensuring high levels of customer service.
- Compliance with local, state, and federal regulations, including environmental and safety standards, is a key responsibility.
- The position requires developing and implementing operational procedures to improve efficiency and service quality.
- Regular monitoring and analysis of operational performance metrics will be necessary to identify areas for improvement.
- The supervisor will manage and train staff, providing guidance and support to ensure high performance.
- Conducting regular safety meetings and training sessions to promote a safe working environment is essential.
âš¡ Requirements
- The ideal candidate will have a high school diploma, with a preference for a bachelor's degree in business administration, logistics, or a related field.
- Proven experience as an operations supervisor, particularly in the waste management or transportation industry, is essential.
- Strong leadership and team management skills are necessary to effectively supervise and coordinate waste collection and recycling teams.
- The candidate should possess excellent problem-solving skills and attention to detail to monitor and analyze operational performance metrics.
- Proficiency in operational management software and relevant computer applications is required for efficient resource allocation and operational procedures.
- The ability to communicate effectively and manage customer inquiries and complaints is crucial for maintaining service quality.
- Physical capability to lift heavy objects and perform necessary physical tasks is expected.
- Bilingual skills in Spanish or Creole are preferred, enhancing communication with diverse teams and customers.