✨ About The Role
- The Credit & Collections Representative will be responsible for managing the company’s credit policies and collecting outstanding debts from customers.
- This role involves evaluating and approving credit applications based on company criteria.
- The representative will monitor customer accounts to identify overdue payments and contact customers to discuss their accounts.
- Resolving billing and payment discrepancies by collaborating with internal departments and customers is a key responsibility.
- The role requires maintaining accurate records of all collections activities and customer communications.
âš¡ Requirements
- A high school diploma or equivalent is required, with a preference for an associate’s or bachelor’s degree in finance, accounting, or a related field.
- Proven experience as a credit and collections specialist or in a similar role is essential for success in this position.
- Strong understanding of credit and collections processes and principles is necessary to effectively manage customer accounts.
- Excellent communication, negotiation, and interpersonal skills are crucial for maintaining positive customer relationships.
- Strong analytical and problem-solving abilities will help in resolving billing and payment discrepancies.