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IT Desktop Support Technician
Assist in the deployment of new client computer systems to support business needs.
Various
Junior
$46,000 - 65,000 USD / year
1 week ago
Clearway Energy
A leading independent clean power producer and developer
Job is no longer active
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✨ About The Role
- The IT Desktop Support Technician will be responsible for managing end-user hardware, software, and network problems.
- This role includes providing executive-level desktop support, which requires a higher level of service.
- The technician will utilize Active Directory for user management and support a Microsoft Windows environment.
- Responsibilities include imaging and deploying desktops and laptops for end users, as well as maintaining client-related documentation.
- The technician will participate in after-hours on-call rotation as necessary for problem resolution and project management.
âš¡ Requirements
- The ideal candidate will have strong customer service skills and a commitment to providing excellent support to end users.
- A solid understanding of Microsoft Windows Operating Systems and M365 support is essential for success in this role.
- Experience with ITIL framework and IT Service Management Software, such as ServiceNow, will be beneficial.
- The candidate should possess strong incident management and troubleshooting skills to effectively resolve technical issues.
- A proactive approach to continuous improvement and process optimization will be valued in this position.
IT Desktop Support Technician
Various
$46,000 - 65,000 USD / year
Software
Job is no longer active
About Clearway Energy
A leading independent clean power producer and developer