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Customer Quality Engineer
Conduct key defect analyses to improve product quality and customer satisfaction.
Błonie, Mazowieckie, Poland
Mid-Level
6 days ago
BorgWarner
We deliver innovative and sustainable mobility solutions aiming to support a clean, energy-efficient world.
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✨ About The Role
- The Customer Quality Engineer will closely cooperate with clients, representing the company during audits, visits, and technical support sessions.
- Responsibilities include handling customer complaints using the 8D methodology and maintaining databases related to the complaint process.
- The role involves conducting key defect analyses and reporting findings to improve quality standards.
- The engineer will supervise quality costs and address quality issues in both the production process and finished products.
- Participation in internal and external audits, including customer audits, is a key aspect of this position.
⚡ Requirements
- The ideal candidate will have at least 2 years of experience in quality management within a production environment, preferably in the automotive or electronics industry.
- Strong command of the English language is essential for effective communication with clients and team members.
- Familiarity with quality requirements specific to the automotive industry and OEM customers is crucial for success in this role.
- Proficiency in quality management tools such as Control Plan, Flow Diagram, FMEA, MSA, PPAP, 8D, and 5Why will be beneficial.
- Excellent organizational and problem-solving skills are necessary to address quality and operational issues effectively.
About BorgWarner
We deliver innovative and sustainable mobility solutions aiming to support a clean, energy-efficient world.