✨ About The Role
- The HR Analyst will be part of the HR Shared Services team, providing proactive HR support to employees and managers in the Middle East and Africa (MEA) region.
- The role involves managing various HR processes in accordance with regional policies and guidelines.
- The individual will act as a Subject Matter Expert and Quality Auditor for the contact management process.
- Responsibilities include managing and coordinating queries on a case management tool and producing standard correspondence to employees.
- The position requires working in rotational shifts to ensure comprehensive coverage, with non-general shifts eligible for cab services and shift allowances.
âš¡ Requirements
- The ideal candidate will have strong proficiency in written communication, which is essential for success in this role.
- Attention to detail and accuracy are critical traits for the individual in this position.
- The candidate should be highly organized and capable of prioritizing tasks effectively to meet deadlines.
- Resilience and the ability to maintain composure under pressure are important qualities for this role.
- A customer-focused mindset is necessary, with a passion for meeting the needs of internal and external stakeholders.