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Customer Service Representative
Manage daily customer inquiries and ensure exceptional service delivery at the front desk.
Norman, Oklahoma, United States
Entry Level
2 weeks ago
✨ About The Role
- The Customer Service Representative will be responsible for answering and directing incoming calls at the front desk.
- Handling incoming and outgoing mail, including sorting and distributing, is a key duty of this position.
- The role requires maintaining a professional and friendly demeanor while interacting with customers.
- The representative will play a pivotal role in ensuring smooth daily operations within the office.
- Training in MSHA/OSHA will be provided to ensure compliance and safety in the workplace.
âš¡ Requirements
- The ideal candidate should be detail-oriented and possess strong organizational skills.
- A proactive approach to problem-solving and customer service is essential for success in this role.
- Enthusiasm for delivering excellent service and collaborating with cross-functional teams is important.
- Previous experience in customer service or administrative roles would be beneficial.
- Strong communication skills, both verbal and written, are necessary for effective interaction with customers and team members.
About Arcosa
Products and Services Supporting Infrastructure Needs